DIGITAL PROJECT STRATEGIST - Webops

Think Project Manager + Account Manager all in one.

Digital Project Strategists keep our team running and our clients happy. They focus both on developing/maintaining one of our services lines along with managing a roster of clients.

 

This role is very proactive and assertive, but also sensitive to what it takes to motivate people to complete their best work. You'll be following up with whoever, however, and whenever, to make sure the projects and tasks are completed on time and with excellence.

 

Often times the project strategist will be given a very technical client end goal (like a XX system to Hubspot migration) and will determine the tasks, timelines, and resources needed to complete that goal.

We Offer Amazing Perks

In addition to working with an awesome, fun-loving team

What Level Is This Position?

A little grid with a lot of info!

Level

Usual Remotish Titles

Progressive Years in the Field

Usual Responsibilities

Internship Intern/Assistant 0 Learning how to work
Entry Level Assistant/Coordinator 0 - 3 Being tasked uncomplicated work
Intermediate Specialist 3 - 5 Delivering specilaized work
Non-Manager Mid-level Strategist/Consultant 4 - 6 Advising how work is done
Manager Mid-level Manager 5 - 7 Managing people
Early Senior Director 8 - 10 Managing a department
Senior VP 10+ Defining department goals and direction
Executive CXO 10+ Driving direction of the company

What You'll Need

The experience recommended for this job
Documented Professional Experience in:

 

  • reviewing technical work for accuracy
  • technical project management
  • technical management of the HubSpot (CMS)
  • scoping out the finer details of custom HubSpot CMS theme, template, module projects
Ability To:

  • train others on process and software
  • lead and direct developers
  • troubleshoot, correct, and edit code in the HubSpot CMS
  • remain current and educate the team on betas and new features in the cms
  • write detailed process documentation
  • be disciplined/organized
  • work remotely with minimal supervision
Job Description Video - Digital Project Strategist

What You'll Do

Are you the Robin to our Batman?
Project Management:
  • Manage clients' projects (ensure that projects are completed to specification, within an established time frame and budget)
  • Self-administer your own tasks and projects
  • Identify project requests that happen in unofficial channels (emails, Slack, calls, etc.)
  • Assign and monitor work for our production team
  • Closely monitor clients' budgets
Quality Control:
  • Review all critical work to ensure what is delivered matches the request. 
  • Design Reviews - Making sure all elements of a design are consistent and as requested
  • Development Reviews - ensuring developed websites function AND look exactly as expected.
  • May include cross-browser testing, mobile testing, using tools to review code errors, page speed testing
  • Platform Reviews - Entering into HubSpot to double-check work
Technology:
  • Keep our project management system (Teamwork) up-to-date so anyone looking in that at any time can tell the status of each client's project, priorities, and more
  • Suggest technology additions or feature improvements
  • Troubleshoot issues
  • Train team on project management using our technology
  • Enable our team to successfully track their time without hindering their primary work
Client Management:
  • Create agendas for each client meeting
  • Keep detailed client meeting notes with action items
  • Maintain client wishlists
  • Prepare monthly reports for each client
  • Lead client meetings and ensure SMEs are only utilized when needed
  • Create client-facing documents/presentations (diagrams, flowcharts, strategy documents, delivered work...)
  • Anticipate client needs and make sure they don't have to ask for something more than once
  • Help scope complex project requests
Communication:
  • Remain communicative and available with team and clients via Slack, email, text, conference call and, smoke signals during reasonable business hours.
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
Internal Operations:
  • Participate in regular team connect calls
  • Develop and present new project management strategies and documentation needed to help train the team so they can better serve clients
  • Develop reports and visibility for Remotish management
Internal Marketing & Sales:
  • Contribute to company marketing (blog, social, SEO...)
  • Assist in the sales process when needed
Education:
  • Complete & Maintain ALL HubSpot Certifications within 6 months
  • Attend in-person and virtual educational events

A Word From Our Sponsor

AKA our fearless leader!
I'm building a company that delivers every team member an employment lifestyle worth experiencing! Nicole Pereira
CEO - Remotish
Quote

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