DIGITAL PROJECT STRATEGIST - onboarding

HubSpot project specialist

If you like managing complex technology projects and getting things done...

You might be a Digital Project Strategist!

WHAT YOU'LL BE

Digital Project Strategists keep our team running and our clients happy. They focus both on developing/maintaining one of our services lines along with managing a roster of clients.

Think Project Manager + Program Manager + Account Manager all in one.

This role is very proactive and assertive, but also sensitive to what it takes to motivate people to complete their best work. You'll be following up with whoever, however, and whenever, to make sure the projects and tasks are completed on time and with excellence.

Often times the project strategist will be given a very technical client end goal (like a XX system to Hubspot migration) and will determine the tasks, timelines, and resources needed to complete that goal.

What You'll Get

  • Full-time Employment
  • Remote working 
  • Flexible hours
  • Health, Dental, Vision
  • 401k
  • Loads of Mentorship

See all benefits here.

 

What You'll Need

  • 3-5 years experience in a highly technical project management role at an agency 
  • 2-3 years experience scoping out the finer details of HubSpot platform migrations and implementations 
  • 2-3 years quality control experience to check technical work
  • 2-3 years of client management or interacting 1-on-1 with clients
  • 2-3 years project process development
  • 2-3 years training experience
  • 2-3 years resource allocation experience
  • Deep technical understanding of HubSpot CRM/Marketing/Sales/Service
  • Ability to look at code and go into software platforms to troubleshoot issues
  • Highly disciplined/organized and able to segment your time and focus in order to hit deadlines
  • Comfortable working with minimal supervision

What You'll Do

  • Project Management
    • Manage clients' projects (ensure that projects are completed to specification, within an established time frame and budget)
    • Self-administer your own tasks and projects
    • Identify project requests that happen in unofficial channels (emails, Slack, calls, etc.)
    • Assign and monitor work for our production team
    • Closely monitor clients' budgets
  • Quality Control
    • Platform Reviews - Entering into HubSpot to double-check work
  • Client Management
    • Create agendas for each client meeting
    • Keep detailed client meeting notes with action items and send promptly afterwards
    • Maintain client wishlists
    • Prepare monthly/offboarding reports for each client
    • Lead client meetings and ensure SMEs are only utilized when needed
    • Create client facing documents/presentations (diagrams, flowcharts, strategy documents, delivered work...)
    • Anticipate client needs and make sure they don't have to ask for something more than once
    • Help scope complex project requests with the client and SMEs on the team
  • Program Management Assist
    • Assist in one of our main service lines
    • Help establish and maintain process and documentation for your program's service line
    • Train the team on your program's processes
    • Act as Solutions Engineer for sales for your service line

 

  • Communication
    • Remain communicative and available with team and clients via Slack, email, text, conference call and, smoke signals during reasonable business hours.
    • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Internal Operations
    • Participate in regular team connect calls
    • Develop and present new project management strategies and documentation needed to help train the team so they can better serve clients
    • Develop reports and visibility for Remotish management
  • Internal Marketing & Sales
    • Contribute to company marketing (blog, social, SEO...)
    • Assist in the sales process when needed
  • Education
    • Complete & Maintain ALL HubSpot Certifications within 6 months
    • Complete a project management certification such as CAPM within the first year
    • Attend in-person and virtual educational events

The "Nice But Not Required" List

  • You have education or experience related to building and scaling a business
  • May have designed a pixel or two once upon a time

"Join a team where you work to live and not live to work!"

Nicole Pereira CEO

APPLY HERE